Street Business Wisdom
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Neighbourhood Barbers as Therapists
Barbershops aren’t just about fresh fades or “champi” oil massages. They’re where gossip, life advice, and mini therapy sessions flow between snips of scissors. Here’s…
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Chai Wallahs and Customer Service Excellence: What a ₹7 Tea Stall Taught Me About World-Class Service
I received better customer service from a ₹7 chai stall yesterday than from most five-star hotels I’ve stayed in. Sometimes the most profound lessons about…
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Haggling as Relationship Building: What Sunita Tai Taught Me About the Art of Mutual Victory
I spent ₹50 on vegetables yesterday that should have cost ₹80, and learned more about negotiation than any corporate training ever taught me. Sometimes the…
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The Economics of the Street: What a ₹7 Cup of Tea Taught Me About Real Business
I bought a cup of tea for ₹7 yesterday and witnessed a masterclass in economics that would make MBA professors weep. Sometimes the best business…